How Taika Translations Meets and Exceeds ISO 17100, 9001 & 27001
Not every professional translation is built the same way
Many providers translate once and ship it. ISO 17100 exists because a single-pass translation is not enough for documents that carry legal, medical, or immigration weight — the standard requires a second qualified linguist to independently revise the work before delivery. When your filing or case depends on accuracy, the process behind the translation matters as much as the translation itself.
Built on the ISO 17100 process since 2009
Taika Translations meets and exceeds ISO 17100, 9001, and 27001 standards. Across 80,000+ projects in 300+ languages since 2009, every translation runs through the qualified-translator-plus-independent-reviser process ISO 17100 defines — backed by a GSA Schedule, a NASPO ValuePoint contract, and HIPAA-trained staff.
The ISO 17100 production process we follow on every job
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Translation by a qualified linguist
A professional translator who meets ISO 17100 competence criteria — and who works in your subject area — translates your document into their native language.
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Independent revision by a second linguist
A second equally qualified linguist independently checks the translation against the source for accuracy, completeness, and consistency. This step is mandatory under ISO 17100, and standard on every Taika project.
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Verification, certification, and secure delivery
We proofread, match the original formatting, verify the deliverable against the agreed specifications, and — for certified work — attach a signed certificate of accuracy before secure delivery.
Three international standards define what a serious language provider should do: ISO 17100 for translation services, ISO 9001 for quality management, and ISO 27001 for information security. Between them they cover who does the work and how it is checked, how the process is controlled and improved, and how your data is protected — the controls that government, legal, medical, and enterprise buyers look for.
Переводы Тайка meets and exceeds ISO 17100, 9001, and 27001 standards. Below, each standard is broken down requirement by requirement — what it asks for, how we meet it, and where we go further. (This describes how we work; it is a statement of process alignment, not a claim of third-party certification.)
Translation services
The requirements for producing a reliable professional translation — the qualifications of the linguists, a mandatory independent revision of every translation, and the project and data controls around it.
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Translator qualifications & competence
The standard requiresTranslators must demonstrate professional competence — a recognized translation qualification, an equivalent degree plus documented experience, or several years of full-time professional experience — plus command of the source and target languages, research skills, cultural knowledge, and subject-domain expertise.
How we meet itWe hold every linguist to those competence thresholds before they touch client work, and we assign translators who work into their native language — the way professional translation is meant to be done. For us, competence is not just fluency: it is proven command of the document's field and its terminology, so a court filing goes to a legal linguist and a discharge summary goes to a medical one.
How we exceed itWe maintain a vetted network of 2,000+ linguists across 300+ languages specifically so we can match the right specialist to each job rather than stretch a generalist to fit. When the client or the receiving authority calls for it, we assign ATA-certified translators — and every assignment is made by a project manager who knows which linguist has handled that document type and jurisdiction before.
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Independent revision by a second linguist
The standard requiresThe standard's defining requirement: a second, equally qualified linguist independently revises every translation — comparing target against source for accuracy, completeness, and consistency — before delivery. A single-pass translation does not conform.
How we meet itThis is the heart of ISO 17100, and we treat it that way. A second, equally qualified linguist reviews every translation against the original — meaning, completeness, names, numbers, and formatting — before anything is delivered. It is a built-in step on every project, never an upgrade you have to ask or pay for.
How we exceed itOur TEP workflow — Translate, Edit, Proofread — adds a dedicated proofreading pass on top of the revision, and we match the layout of your original so stamps, seals, and tables land where a reviewing officer expects them. For certified work we then attach a signed certificate of accuracy, so what you receive is not just a checked translation but a document ready to file with USCIS, a court, or a university.
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Reviser & reviewer competence
The standard requiresThe reviser must hold the same core competences as the translator, and where a specialist review is performed, the reviewer must have expertise in the relevant field.
How we meet itOur revisers meet the same qualification bar as our translators — a reviser is a second expert who could have done the translation themselves, not a junior proofreader. That parity is what makes the revision step a genuine quality gate rather than a rubber stamp.
How we exceed itFor regulated or high-stakes content we deliberately pair translator and reviser by field — clinical, legal, or technical — so both sets of eyes understand the subject, not only the language. Everyone who handles your files is HIPAA-trained, so sensitive medical and personal documents are reviewed under the same confidentiality discipline they are translated under.
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Project management & process control
The standard requiresA managed process — assigning qualified people, tracking the project through production, and verifying the work before release.
How we meet itEvery job is owned end to end by a dedicated project manager who assigns the right linguists, tracks the work through translation and revision, and verifies the deliverable before it goes out. Nothing advances to the next stage — or to you — without that check.
How we exceed itThat managed process has been refined across 80,000+ projects since 2009, and we build responsiveness into it: quotes come back the same business day, standard turnaround is 2–3 business days with rush options when your deadline is tighter, and you get clear status along the way. The same quality-management discipline is what underpins our alignment with ISO 9001.
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Client agreement & project specifications
The standard requiresA clear agreement with the client capturing the project specifications — languages, intended use, deadlines, and deliverables — before work begins.
How we meet itBefore work starts we confirm the specifications that actually decide success — source and target languages, the document's intended use, the deadline, and the deliverable format — so everyone is working to the same definition of done. Settling this up front is what prevents a technically-correct translation that still fails because it was not prepared for its real purpose.
How we exceed itOur quote and order flow deliberately captures the receiving institution and how you will use the document, so we can tailor certification and formatting to that authority's expectations instead of a generic template. For public-sector buyers, those same specifications can be contracted cleanly through our GSA Schedule and NASPO ValuePoint vehicles.
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Confidentiality & data security
The standard requiresClient information must be handled securely and kept confidential throughout the process.
How we meet itYour documents are handled privately from the moment they arrive: access is limited to the specific linguists and project manager on your job, and files are returned or securely deleted per your requirements once the work is done. We treat every document as confidential — not only the obviously sensitive ones.
How we exceed itConsistent with ISO 27001 practices, we back that up with HIPAA-trained staff, secure file handling, and NDAs — or a Business Associate Agreement for protected health information — on request. Our secure document uploader keeps files out of open email entirely, with expiring links so access does not linger after the work is finished.
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Technology, terminology & final verification
The standard requiresAppropriate use of translation technology, consistent terminology management, and a final verification that the delivered translation meets the agreed specifications.
How we meet itWe keep terminology consistent within a document — and across a client's recurring work — so the same term is not rendered three different ways, then run a final verification against the agreed specifications (right languages, right scope, right format) before release. Technology supports the linguist here; it never replaces the human judgment ISO 17100 requires.
How we exceed itWe stand behind that final quality with a 100% USCIS Acceptance Guarantee scoped to translation quality and a full-year accuracy warranty: if a genuine translation error ever surfaces, we correct it at no charge. That warranty is our confidence in the verification step made contractual — not a marketing line.
Quality management
The quality-management system around the work: a defined, repeatable process, competent people, attention to customer requirements, and continual improvement driven by real feedback.
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Customer focus & satisfaction
The standard requiresUnderstand and meet customer requirements, and monitor customer satisfaction as a measure of quality.
How we meet itWe open every engagement by pinning down what the customer actually needs — scope, languages, use, and deadline — and a dedicated project manager stays accountable for meeting it through delivery. Satisfaction is measured against those agreed requirements, not against our own assumptions about the job.
How we exceed itOur 5.0★ Google rating reflects that focus, and we make satisfaction enforceable rather than aspirational: same-business-day quoting keeps you moving, and our acceptance guarantee and full-year accuracy warranty turn 'we stand behind our work' into a concrete remedy you can hold us to.
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A defined, repeatable process
The standard requiresManage work through defined processes rather than ad hoc effort, with documented information that keeps outcomes consistent.
How we meet itEvery project — regardless of language, size, or client — runs through the same documented TEP workflow: translate, independently revise, proofread. A repeatable process is what makes quality predictable instead of dependent on who happens to pick up the job.
How we exceed itWe have hardened that process across 80,000+ projects since 2009, layering in subject-matter routing (the right specialist for the document) and defined turnaround windows so consistency does not come at the cost of speed. A first-time client and a fifteen-year client get the same disciplined handling.
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Competence & resource management
The standard requiresEnsure the people doing the work are competent, and manage the resources quality depends on.
How we meet itThe people on your project are competent by design: the work is performed by vetted professional linguists and coordinated by experienced project managers who know how to resource a job correctly. Actively managing that talent pool is a core part of how we protect quality.
How we exceed itWith 2,000+ vetted linguists across 300+ languages, we can resource by specialization rather than availability — matching each document to someone who has done that kind of work before — and escalate to ATA-certified translators when the client or content requires it. Capacity, for us, is a quality lever, not just a scheduling one.
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Continual improvement & corrective action
The standard requiresControl work that does not conform, correct it, and use what you learn to improve.
How we meet itWhen something is not right, we do not just fix the single deliverable — we review what happened, correct it, and feed the lesson back so the same issue is less likely next time. Corrective action is how a process improves instead of merely repeating its mistakes.
How we exceed itWe operationalize that through our guarantee and warranty: a certified translation rejected over our translation quality is corrected at no charge or refunded, so correction is a standing obligation rather than a case-by-case courtesy. Real feedback — including a receiving authority's stated reason for a rejection — is exactly the input that drives the improvement.
Information security
Managing information security — protecting confidential documents (birth certificates, medical records, legal filings) through access control, secure handling, and ongoing risk management.
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Confidentiality & access control
The standard requiresLimit access to information to the people who are authorized to have it.
How we meet itAccess to your files is restricted to the specific linguists and project manager assigned to your job — never distributed more widely, and never left open to staff with no reason to see it. Least-privilege access is the starting point of protecting client information.
How we exceed itFor sensitive material we add HIPAA-trained handling and will sign an NDA — or a Business Associate Agreement for protected health information — on request, so the controls scale to the sensitivity of the document. Many of our government and healthcare clients rely on exactly this discipline.
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Secure handling & transfer
The standard requiresProtect information in transit and at rest with appropriate technical controls.
How we meet itFiles are handled privately and stored securely for the life of the project rather than living in inboxes and personal drives. How a document moves is as much a part of security as where it rests.
How we exceed itOur dedicated secure document uploader keeps files out of open email from the start, guards the intake against automated abuse with a bot challenge, and issues short-lived, expiring download links so a link cannot be reused long after delivery. It is a controlled channel built specifically so sensitive documents are never floating around unprotected.
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Data retention & secure disposal
The standard requiresKeep information only as long as needed, and dispose of it securely.
How we meet itWe keep your files only as long as the work and your requirements call for, then return or securely delete them — because data you no longer need is data you should no longer hold.
How we exceed itAn automated retention policy enforces that discipline rather than relying on someone to remember: uploaded files are removed after a defined window, so secure disposal happens by default. Your documents are not left quietly accumulating on our systems after a project closes.
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Risk-based, ongoing protection
The standard requiresTreat security as an ongoing, risk-based discipline — not a one-time setup.
How we meet itSecurity is built into how we work day to day, not bolted on afterward — the access limits, secure channels, and retention rules above are part of the standard workflow, not optional extras. Treating protection as ongoing is what keeps it effective as risks change.
How we exceed itConsistent with ISO 27001, we keep tightening how documents are handled — narrowing access, securing the endpoints clients touch, and training staff on protecting sensitive material — so the controls evolve rather than ossify. For a business built on handling other people's documents, security is never 'set and forget,' and we do not treat it that way.
- USCIS Acceptance Guarantee
- Full-Year Accuracy Warranty
- 5.0★ Google Rating
What clients say
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“I have used Taika Translations' services on several occasions and have always been impressed by the quality of their work… experts in various fields, ensuring exceptional accuracy and fluency in every translation.”
Erick C. · translation client
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“Our law firm recently had the pleasure of working with Taika Translations… professionalism, reliability, and attention to detail were outstanding. They were punctual, respectful, and responsive—everything we needed for an important client meeting.”
Larissa G. · law firm client
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“Truly exceptional communicators. A real pleasure to work with — everything is done right. AAA+”
Edward · longtime partner
Credentials & registrations
- Meets ISO 17100 · 9001 · 27001
- GSA Schedule Holder
- NASPO ValuePoint
- Veteran-Owned (VOSB)
- HIPAA-Trained Staff
- ATA-Certified Translators
- Full-Year Accuracy Warranty
- 5.0★ Google Rating
Frequently Asked Questions
Which ISO standards does Taika Translations follow?
Taika Translations meets and exceeds three international standards: ISO 17100 for translation services, ISO 9001 for quality management, and ISO 27001 for information security. Together they govern who does the work, how the process is controlled and improved, and how your data is protected — the controls that make a translation reliable and secure enough for official use. This describes how we work; it is a statement of process alignment, not a claim of third-party certification.
What is ISO 17100?
ISO 17100 is the international standard for translation services. It defines the qualifications a translator and reviser must have, requires an independent revision of every translation by a second linguist, and sets requirements for project management, client agreements, and the secure handling of client data.
Is Taika Translations ISO 17100 certified?
Taika Translations meets and exceeds the requirements of ISO 17100, 9001, and 27001. That describes how we work — qualified translators, mandatory independent revision by a second linguist, managed projects, and secure data handling — as a matter of standard process on every job. It is a statement of process alignment, not a claim of third-party certification.
Why does the second-linguist revision step matter?
It is the single most important quality control in professional translation. A translator can miss an error in their own work; an independent reviser comparing the translation against the source catches accuracy, completeness, and consistency issues before the document reaches you. ISO 17100 makes this revision mandatory, and Taika performs it on every translation — never as a paid add-on.
What competences does ISO 17100 require of a translator?
The standard requires demonstrated professional competence — through a recognized translation qualification, an equivalent degree plus documented experience, or several years of full-time professional translation experience — together with strong command of the source and target languages, research skills, cultural knowledge, and expertise in the relevant subject domain.
What is ISO 9001, and how does Taika meet it?
ISO 9001 is the international standard for quality management systems. It calls for a defined, repeatable process, competent people, monitoring of customer satisfaction, and continual improvement with corrective action. Taika runs every project through a documented workflow owned by a dedicated project manager — refined across 80,000+ projects since 2009 — and backs the outcome with an acceptance guarantee and a full-year accuracy warranty, so corrective action is built into the deliverable.
What is ISO 27001, and how does Taika protect my data?
ISO 27001 is the international standard for information security management. It requires that confidential information be protected through access control, secure handling, and ongoing risk management. Taika limits file access to the linguists assigned to your project, uses HIPAA-trained staff and a secure document uploader with expiring download links and an automated retention policy, and signs NDAs — or a Business Associate Agreement for protected health information — on request.
Does following ISO 17100 guarantee my translation will be accepted?
An ISO 17100 process makes a translation reliable, but acceptance also depends on the receiving institution's own rules. Taika backs certified documents with a 100% USCIS Acceptance Guarantee scoped to translation quality and a full-year accuracy warranty: if a certified translation is rejected because of an error in our translation, we correct it at no charge or refund the fee for that translation.
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Reviewed by Маргарита Элингер, Chief Project Manager — updated